NEWSLETTER

Our support process is changing - find out how this affects you...
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Dear Client

We are excited to announce that from next week we’re improving the way we support you. This change will assist all Tomahawk, ResBook and JobSAFE clients and will enable us to provide you with more effective and efficient support.

As part of our new and improved process, all quick reference guides and help documentation will be accessible for you online - 24/7 so you don't need to wait for guidance.

From 1 September if you have a support query, please follow these instructions:
  1. Visit the appropriate website below and click on "Support", which will be found in the top navigation menu.
  2. Search for any articles related to your query in our Help Centre for instant assistance.
  3. If you are not able to find the information you are looking for, please click on the "Submit Request" option in the top right corner and fill in a new request.
By submitting a new request, your query will be prioritised and allocated to our support team and you will receive confirmation of our receipt of your request via email.

You are welcome to send us an email to support@tomahawk.co.nz which will also create a new support ticket as above.

As always we’ll endeavour to respond to all requests within 24 hours (if not sooner) during normal working hours (weekdays 8.30am - 5.30pm NZT).

Kind regards
The Tomahawk Support Team
 
Tomahawk
 
ResBook
 
jobSAFE
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